Unable to make calls

[5albertsquare]

Hello everyone, 

I'm currently unable to make or receive any calls. Can get texts ok and access the Internet. 

When making calls I get nothing. I have plenty of signal but the call disconnects immediately after dialling the number. 

I don't have another SIM card and I don't have another phone. 

Tried WiFi calling and no difference. 

Any ideas?

[XRaySpeX]

@5albertsquare : Are you in UK?

Can you send texts?

[5albertsquare]

Yes I'm in the UK and yes I can send texts

[Chris_S]

Thanks for letting us know @5albertsquare,

Does the issue affect all calls, or just calls to and from certain numbers?

Chris S

[5albertsquare]

All calls. I can't even call 150.

[Chris_S]

Thanks @5albertsquare,

I can imagine it must be really frustrating.

I'd recommened trying to manually select the network, then switch back to automatic network selection.

It's also worth checking whether VoLTE / 4G Calling is enabled in your phone's mobile network settings, as calls can fail if this setting has become disabled.

Chris S

[5albertsquare]

I have tried the network thing and no difference. 

I have no idea what volte is but I'm set to 5g preferred?

I'm using Samsung Galaxy S23

[5albertsquare]

 

[Chris_S]

Brilliant, thanks @5albertsquare,

Sorry to ask, but could you try just a simple phone restart to see if that helps?

Chris S

[5albertsquare]

I tried that numerous times yesterday and no difference. When I call out it just does same as I mentioned above. People also can't call me.