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Community Activity
URGENT!!! Complaint: EE Misinformation Leading to Overbilling
Dear EE Team,I am writing to formally escalate my complaint, which I have already submitted 3 times via complaints section with no response. This matter is extremely frustrating and unacceptable.On 28th February 2025, before leaving the UK, I spoke t...
Help! You closed my account
So I’m out of the UK again until next month and had arranged to go back to pay as you go. However it says my account is now closed!!there is no live chat on the app and I am barred from calling!!! Help.
i have prepay sim and i want to buy a contract on my sim
i want to buy a contract on my sim
Me estan debitando 2 veces de mi tarjeta
Hola como puedo hacer para que no me debiten devla tarjeta dos paquetes y sólo uso uno gracias
Resolved! Data Gifting
Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?
Discovery + sport
Paid £20 to access French open tennis via EE ( Discovery + and TNT sports) , have tried logging in but can’t see any TV and just keep getting message ‘ contact provider for details on how to watch’ . Getting no response to my queries. Waste of £20.
Looking to buy new phone
The EE online shop is non existant. I select new phones and it says to login to MyEE, which I already am. Not getting anywhere with this. EE have really gone downhill. I should be able to view ALL New phones available and look at what deals are n of...
Install EE Tv on Sony Bravia TV
So my new tv has Apple TV app, log in no EE tvcant find an EE tv app yet I have one for my phone? so Is the only way to watch EE tv via a separate box ?
Barely usable internet for about a week
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...
malicious sim swapping
What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...
