Travelling to Spain

EmilyRJ · ‎08-06-2023

I’ve returned from Spain today and can not find out 100% if I’ve turned off data roaming or if it was turned on in the first place. Before I left for Spain I text RO Spain to 150 and the text I received said I would be charged £2.99 a day to use my data, texts etc. now I’ve returned to the uk, how do I turn that off??? Or is that charge a set charge if you’re abroad only. I’ve tried texting stop roaming pass to 150 which replied saying I don’t have that. Just want to check to stop any charges I don’t need now I’m back home

Chris_B · ‎08-06-2023

@EmilyRJ Your only charged that when on a roaming network. You don’t need to turn any off unless you purchased the roam further pass. And from what you’ve put you didn’t purchase that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎08-06-2023

@EmilyRJ Your only charged that when on a roaming network. You don’t need to turn any off unless you purchased the roam further pass. And from what you’ve put you didn’t purchase that.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.