Text message requesting to update network settings - now have no service

[rs771]

I received a text message from EE saying Great News! We've updated some of your network settings, please restart your phone to make sure it's up to date.

Having done so I now have no EE service on my phone.

Can anyone help

[Leanne_T]

Hi @rs771 

Thanks for coming here. 

Have you made any account changes recently or ordered a new SIM? 

What device are you using? 

Leanne 🙂