Community Activity

Unable to make and receive calls or texts in US added roaming pass

How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts.  Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...

Bill011 by Explorer
  • 20 Views
  • 4 replies
  • 0 Helpful

I need to know why my order was cancelled

I have been trying to get a new phone for 2 days. I finally managed to get through it on the app, made the order only to find out that it was cancelled without warning.My current phone's battery is unchargeable and running down into the 10%. I want t...

DanBy85 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

BT TO EE

I moved from BT to EE this morning. I did not get any emails from EE which i thought was strange as i needed the account number to link  my broadband to the EE app. I phoned EE this evening and they said my email address had been taken down wrong hen...

Full Fibre - 900mbps - Smart Hub Pro - PS5 performance

Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get  a decent spe...

Cambb69 by Investigator
  • 1434 Views
  • 19 replies
  • 4 Helpful

Resolved! Order cancelled

My order was cancelled and I haven’t received my money back from the upfront payment 

Km12331 by Investigator
  • 533 Views
  • 14 replies
  • 4 Helpful

Network issues

Hello,I've checked for network issues in my area, BA12 9DB, and it says there is a problem. The reason for this post is that has said this for about a month. It's really difficult to make a call as the signal is terrible and then hangs up.Can I pleas...

Smart Wi Fi Pro

The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections.  If I turn it off and on again it seems to pick up the signal.  Certainly not what I thought I was paying for?  Can anyone help please?

Re: Can’t make calls uk

Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas?? 

Coops28 by Investigator
  • 21 Views
  • 4 replies
  • 1 Helpful