Community Activity

Resolved! Roam Inclusive Package

I have just received a message that my Roam Inclusive Extra package has been removed from my plan.    I am in contract until November 2025 and as a frequent traveller use this regularly.    No reduction in price but a large part of the reason I took ...

NicRog by Visitor
  • 592 Views
  • 17 replies
  • 14 Helpful

Scam call offering 50% discount

Just received a “landline call” from 020 8129 4570.Indian sounding lady in a call centre offering 50% off my EE bill.. I said EE don’t call to offer such discounts but she was adamant it was genuine.. then went on to ask for my email address to verif...

Sarah197 by Investigator
  • 33 Views
  • 3 replies
  • 0 Helpful

Unable to link sim to my account

I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?

Connection problem

Could you confirm my number is connected please. The recorded message states this number is disconnected or no longer in service.Many Thanks, regards, Matt.

Sim Contract

My EE 12 months sim only contract ends in approximately 3 weeks. I note that the same contract over 24 months is now considerably cheaper than I am paying so want to swap to the new one. Myee doesn't currently give me the option of upgrading to a new...

Resolved! Refund not received

I certainly didn’t want it to get to this point however, I’ve been having a back and forth with EE regarding a refund of £100 that I should have received since Jan 3, and each customer service agent that’s I’ve spoken to have either assured me I’ll g...

Need to downgrade

Am abroad and hardly using my phone, just whatsapp on wifi. No minutes no data. Need to either change my number to pay as you go or downgrade to the cheapest rolling contract. Not sure why I am on £40 a month, not even in contract. 

Resolved! how do I delete recordings on EE TV

Hi, I'm new to EE tv and cannot work out how to delete recordings. I am not particularly tech savvy.Any help gratefully received.

joat by Explorer
  • 5101 Views
  • 4 replies
  • 3 Helpful