The EE Community

Business account, no roaming service and cannot see/link my products

Hi everyone,we recently signed up for EE business, however I am still not able to add the products (our SIMs) to my account. Additionally, we were told we will have roaming in Europe, but when when I was in Oslo, roaming did not work, a message from ...

Roaming in Albania

As it is not possible to buy roaming in advance when travelling to Albania my son is now in Albania  it you’ve disabled both your website and app so he cannot buy his roaming pass !!!You knew this was coming yet there was not warning message sent and...

Looking for an IoT SIM plan \ data package

Hi there.I'm looking to enable my IoT device with mobile data which would consume minimum data and requires no text and no calls. Ideally 100MB prepaid or so for a reasonable price. Or to pay per MB with no data plan with automatic top up. Does EE of...

linestats on ee hub 3

is there any way of seeing the detailed line stats (SNR, attenuation etc) on a brand new smart hub 3?

Network

I am having so much difficulties to get reception these days ! Is it getting worse and worse every day, EE going to improve services in my area or not ? 

My son needs his roaming activated in France

Hi there, I need to view my bill for the month of February

My app not working

Hi my app is not working please help me thank you. 

Upgrade billing

Hi I recently upgraded. Was told there was an upgrade fee that would be added to my bill, I upgraded 2 weeks ago and they received my old device last week. The charge hasn’t gone onto this months bill, will it be next months?

Plan Add-On

As it can be seen from screenshots I have 4 add ons and one of them is EU Roaming Free, but I am forced to pay £15 for Roaming in Poland. How is that possible? If I won’t pay I am unable to use my phone!