Spam texts from name no number

Jonbris · ‎07-02-2022

I get daily spam texts from names like ‘Sara’ advertising gambling services amongst others. I can’t report them to 7726 because there is no number attached, just the name.

How can I stop this? I don’t want to mute them because they still come up at the top of my inbox constantly.

XRaySpeX · ‎14-09-2022

@Chris802 : Then forward it to 7726 as advised.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Tttttt1 · ‎14-10-2022

I have the same issue, tried all of the above and get them multiple times a day, EE please help us and stop these spam messages.

Jon_K · ‎15-10-2022

Hi @Tttttt1.

The best thing to do is to forward these messages to 7726 so they can be investigated.

You can also block the number afterwards.

Jon

Jonbris · ‎15-10-2022

Did you not read the post? How can you ‘block the number’ when there isn’t a number? It’s BLANK. How many times do we have to make this clear before we stop getting this stupid reply honestly.

Sent from Outlook for iOS<>

katymvr · ‎01-11-2022

Did anyone manage to resolve this? I agree the replies on here are as annoying as the problem. We CAN NOT report the texts because they come from a name rather than a number. When you forward the text you get an automated response telling you to forward the number, we can’t because there isn’t one! They can’t investigate a spam text with only a name!

Christopher_G · ‎01-11-2022

Hi @katymvr

What is the message about? Is it a phishing text or is it an advertising message?

I've been contacted from companies with no number that I'm able to add to a block list to stop them from contacting again.

Chris

katymvr · ‎03-12-2022

Mine are all about payday loans. It’s driving me absolutely mad.

katymvr · ‎03-12-2022

Is there anything that can be done other than changing my number? I can’t report the spam texts and there is no option to block them as there is no number to block!

Leanne_T · ‎03-12-2022

Hi @katymvr

Do you have the option to opt out of the texts, if there is an option this will show in the message that is sent to you?

Thanks.

Leanne.

katymvr · ‎03-12-2022

That’s really bad advice. Clicking ‘stop texts’ just makes the spammers aware someone is receiving them and makes the situation worse.