I get daily spam texts from names like ‘Sara’ advertising gambling services amongst others. I can’t report them to 7726 because there is no number attached, just the name.
How can I stop this? I don’t want to mute them because they still come up at the top of my inbox constantly.
Also have this issue. Ridiculous amount of messages. Have spoken to ee who state they won’t do anything. Pretty concerning the network we pay for is allowing us to be abused and has no interest in stopping the abuse. I guess ee are probably being paid by the scammers for access to their network. It absolutely stinks and ee should be resolving this as an absolute priority
I am sorry to hear you are receiving spam messages.
If you can please forward the message to 7726 and our security team will get the message looked into. If the message has no contact details, can you block the message in your phone settings?
Yes we can but as they are not messages from a number there is nothing you can do, this also means we are unable to block them. Please read the nature of discussion before replying.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I feel your pain, I think it's ridiculous ee refuse to do anything about it. I have gone all the way through all their options and there is literally nothing to be done apart from changing my number but that won't actually stop the messages - not really helpful....
