Sim

Lulusmale
Explorer

‎09-08-2023 12:19 PM

I’m stuck in Indonesia and can’t use my phone unless connected to WiFi and even then I’m unable to send any texts please help

0 Helpful
4 REPLIES 4
Katie_B
EE Community Support Team

‎09-08-2023 02:19 PM

Hi @Lulusmale. 

Welcome to the community. 

Before leaving the UK did you activate roaming?

Katie

0 Helpful
Lulusmale
Explorer
In response to Katie_B

‎11-08-2023 01:06 AM

Hi yes I did
0 Helpful
Christopher_G
EE Community Support Team
In response to Lulusmale

‎11-08-2023 07:47 AM

Is it a contract SIM or pay as you go, @Lulusmale? Have you tried manually searching for a network?

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Lulusmale

‎12-08-2023 04:47 AM

How did you activate roaming? Did you text ROAMING to 150?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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