Sim not working in laos

[Pcoonan]

Before i went travelling i changed my sim to pay as you go. Now it says my sim is not connected to any network so i cant recieve calls or texts . When i try and top it up i cant as it wont send my code to 150. I need the sim to work for two factor authentification for my bank . I am stressed. What can i do ?

[Chris_B]

@Pcoonan  Did you use that sim in the UK before you flew out of the UK ? 

[Pcoonan]

Yes for years

[Pcoonan]

It says not registered with network but then today i got a voicemail from ee, but cant listen to it 

[XRaySpeX]

It takes 30 days to cancel a contract & before it is moved to PAYG. Had that change taken place while abroad you can't now use it at all while abroad. To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

[Pcoonan]

Im meant to be abraod 8 months. None of this was said to me. Is there
anyone who can do it for me in the Uk ?

[XRaySpeX]

Only by sending it to friend in UK to make a call or text from it & then returning it to you.

[Pcoonan]

Sent my phone with my sim card in ?
What about if i get my friends to change it to a contract will it then work?

[XRaySpeX]

No, just the SIM. That's the problem.

[Pcoonan]

Did you ever get it sorted ?