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Sim card not working abroad

Jacko5909
Visitor

‎26-06-2024 08:21 PM

Is there an email address for EE?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎26-06-2024 08:31 PM

@Jacko5909  There is no email address you can use.    are you on contact or PAYG ?  

If on contact did you enable roaming on your EE account?  This is done with texting ROAMING to 150 before you leave the UK.   

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2024 08:51 PM

 If you did not activate roaming on your EE a/c before you left UK by texting ROAMING to 150, you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful