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Sim and network issue

Sonalsan
Investigator
Investigator

Hi, I am abroad and cannot seem to receive or make calls.

My sim is connecting to any network and it is very difficult to call EE from abroad as waiting times are very long.

Any other ways of contacting EE?

I am on a pay as you go package.

Please help as I am really stuck as I cannot use my phone.

Thank you.

 

 

 

 

10 REPLIES 10
bristolian
EE Community Star
EE Community Star

It's better to keep all your replies in the same place rather than start new threads for the same query.

If you are on PAYG, then there is no way of enabling roaming when you are already abroad - the SIM is auto-enabled in the UK once first used on EE's UK network. For clarity - is your phone showing a connection to a local network?