The EE Community

No Internet

They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore. 

can you update about my oder

NP22 5PP

No confirmation

I have just ordered the  iPhone 16 pro max however have not received confirmation however money has been taken out of my account. 

Please increase EE SIM capacity

I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...

Unable to activate Apple TV+ subscription

I have just switched to EE broadband and TV and can apparently get six months of Apple TV+ for free. However, whenever I try to activate this in the EE app, I get an error message at the point when it will apparently take me to the Apple website to s...

How do i add my discount code to my plan

Kuma 5g router

Hi all, I have a kuma 5g connect router that will not connect to sky puck or ps5, my laptop and phone will connect. I am using a EE 5g data only sim card, the kuma 4g router everything connects without any problems. I've put the sim card out of my ph...