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Roaming

adiw
Visitor

‎29-05-2022 02:44 PM

Hi i go to majorca in a couple of weeks and i assume i have to buy the bolt on as i only signed up with you in october last year how do i go about it do i have to pay for the bolt on in advance or does it just get added to my bill at the end of the month i dont want to come home to a massive bill because iv used my phone abroad 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎29-05-2022 03:14 PM

You shouldn't have a massive bill as you will be using your UK allowances there. You will either be paying £2 for each day you use any of them or instead buy the £10 pm Roam Abroad Pass & cancel it when you get back.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

‎29-05-2022 07:24 PM

Hi @adiw 

 

Do you have a smart plan? 

 

Make sure your account has roaming activated by texting ROAMING to 150. Alternatively make sure roaming, international calls and text are activated on your EE account. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.