Roaming

[mikeli]

Hi. My daughter has left for Spain and I had not activated roaming on her mobile. How can I correct this. Via the account does not work.  Thanks.

[Katie_B]

Hello @mikeli. 

Welcome to the community. 

Is the billing account your daughters phone is on under your name?

Katie 🙂

[mikeli]

Hi Katie. Yes it is under my name.

[Katie_B]

That's great @mikeli. 

If you give us a call our customer care team can help activate this for you. 

Katie 🙂