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Can't make or receive calls abroad USA

mattjones351
Investigator
Investigator

Hello, I'm over in the USA at the moment for work, but I'm unable to make or receive calls, I just get a flag 'Call Failed' everytime. It was working fine when I initially arrived. I've got the Roam Abroad Pass as I'm back and fourth a fair bit for work. Annoyingly I can't call support as the phone won't let me, and the online chat function isn't appearing as it says it should on the website.

 

I've tried resetting my network settings on my iPhone XS, I'm running the EE number as an eSim while I'm over here as I have a mint mobile sim for data. As I say has been working fine up till this point. I can still recieve texts weirdly, just not calls.

 

Any help would be most appreciated!

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

Are you able to try manually selecting an alternative local network?

View solution in original post

4 REPLIES 4
Chris_B
Grand Master
Grand Master

@mattjones351  Have you tried just restarting the device?  

I have indeed Chris. No luck sadly

bristolian
Legend
Legend

Are you able to try manually selecting an alternative local network?

That did the trick! Switch to T-mobile and it worked a treat. Cheers for the help!