24-03-2022 09:17 PM
Hello, I'm over in the USA at the moment for work, but I'm unable to make or receive calls, I just get a flag 'Call Failed' everytime. It was working fine when I initially arrived. I've got the Roam Abroad Pass as I'm back and fourth a fair bit for work. Annoyingly I can't call support as the phone won't let me, and the online chat function isn't appearing as it says it should on the website.
I've tried resetting my network settings on my iPhone XS, I'm running the EE number as an eSim while I'm over here as I have a mint mobile sim for data. As I say has been working fine up till this point. I can still recieve texts weirdly, just not calls.
Any help would be most appreciated!
Solved! See the answer below or view the solution in context.
24-03-2022 09:36 PM
Are you able to try manually selecting an alternative local network?
24-03-2022 09:19 PM
@mattjones351 Have you tried just restarting the device?
24-03-2022 09:20 PM
I have indeed Chris. No luck sadly
24-03-2022 09:36 PM
Are you able to try manually selecting an alternative local network?
24-03-2022 10:12 PM
That did the trick! Switch to T-mobile and it worked a treat. Cheers for the help!