Roaming
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22-07-2023 08:58 PM
Solved! See the answer below or view the solution in context.
Accepted Solutions
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22-07-2023 09:08 PM
@Loubielou153 : Yes. Same goes for SIM-Only contracts. Roaming charges in EU apply to all contracts, incl. upgrades, taken after 07/07/21.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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22-07-2023 09:00 PM
@Loubielou153 : Are you or are you not? Please explain your issue & circumstances in greater detail so we may be able to help you with it.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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22-07-2023 09:03 PM
I can currently roam for free on my existing EE contract. I am due an upgrade, so would this mean that I lose the ability to roam for free when I upgrade? If I switch to a SIM only contract, would I lose the ability to roam for free with that?
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22-07-2023 09:06 PM
When you say "due an upgrade", this presumably means you're out of your minimum term and entitled to upgrade - there's no compulsion to do so.
The current chargeable EU roaming regime applies to any new plan taken out. So the answer to your question is yes - if you change your plan (whether a handset plan or a SIM-only, is immaterial), then the new daily charge will apply.
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22-07-2023 09:08 PM
@Loubielou153 : Yes. Same goes for SIM-Only contracts. Roaming charges in EU apply to all contracts, incl. upgrades, taken after 07/07/21.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
