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Resolved! Thank you
Just wanted to say thank you so much for Chloe today who helped me find a good deal on my phone and being extremely patient with me as I asked most likely the silliest questions ! She definitely needs some appreciation for that ! lola
Sent phone off to get the swollen battery fixed but wasnt told to remove sim
Hello! On friday I noticed the back of my phone had swollen (I assumed this was a swollen battery) so I went into my local EE shop to get it sent off for repair. I was advised/ told if it was nessesary to remove and keep a hold of my SIM card. Does a...
Hi im just upgraded my phone for galaxy s 25 ultra,and its says claim galaxy tab
Hi im just upgraded my phone to galaxy s 25 ultra and its says claim free galaxy tab A9+ but they give my new tablet Honor pad x8a with contract 10£ every month,why is that?
Mobile account not showing on website or app
Hi, I am unable to see any information regarding my mobile contract i have with EE. i can see my broadband and tv information (bills, payments etc) but nothing for my mobile contracts.Can someone help me understand if it is something i am doing incor...
PAYG Updates ? why have options disappeared from the interface menu. Urgent !
Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby the data options appear restricted to two choices only . a 30 days use for £20 and unlimited for £50 . Other 2 options included the wee...
Resolved! Dodgy EE Smart Hubs?
Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...
Stay connected if your data runs out
Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
can't receive calls or texts on GiffGaff > will porting to EE sort things out?
Help. I'm going nuts. My (newly purchased) GiffGaff number (ported from seller's GiffGaff a/c to mine) will not receive calls or text from outside the GiffGaff (O2) network. I can make calls and send texts to any network just fine.I'd love to port it...
PAYG free boosts not being added on
Can someone please help? I have tried on two occasions to get this sorted through 150, but have not received an answer that I believe!I have an old £1 Talk Pack on PAYG that has been running for YEARS. I top up £5 per month and my weekly text informs...
New ESim
I have just amended my contract to SIM only and the person I soke to said I would have an ESIM and should use my QR code to install it. How do I access he QR code however?
