Roaming issues

[mike989e]

I am currently in Spain, and I did text RO Spain, to 150 before I left, unfortunately, my phone does not seem to be sending messaging, it's a pixel 6. Now ignoring that issue for the minute, I cannot use my phone, as it won't authenticate against any carrier because roaming is not working.

I have looked only and tried to sort this from MyEE app, did not work, and I've also looked on the EE website. Again, to no avail.

How do I resolve this? As I have europe roaming on my subscription. So I would of assumed it would just work

Kind regards

Mike

[bristolian]

My post explained why it's not "texting 150" that matters, but texting "ROAMING" to 150. Being a community forum, this may help other users avoid the catch-22 situation you find yourself in. The second part of my post answered the point about how you enable roaming now you are abroad without a network connection.

If you have not activated roaming and are not outside the UK, your only recourse is to contact CS via another means - either from another working phone or a web-calling app. There is no account access on this forum.

[XRaySpeX]

You said in your OP "I did text (past tense) RO Spain, to 150 before I left" as if this worked but as we told you later it was of no consequence. You then went on to say, w/out proper sentencing, "unfortunately, my phone does not seem to be sending (present tense) messaging" as if this is now you are abroad. So we naturally took it that that was then & this is now.

[XRaySpeX]

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.