Roaming in spain having priblems

[Valentino87]

Looming how to turn on my calls and data abroad on my S23 ultra 

[Valentino87]

Looking how to turn on my calls and data abroad on my S23 ultra please need some advice 

[Katie_B]

Good morning @Valentino87. 

Are you a pay as you go or pay monthly customer?

If you are a pay monthly customer, did you activate roaming before leaving the UK by texting ROAMING to 150?

Speak soon, 

Katie

[Valentino87]

Hi Katie thankyou for the reply I'm contract and no I didn't, wasn't expecting to use it bit now I need to 

[Katie_B]

Thanks for getting back to me @Valentino87. 

Is there a phone you could use to give our customer care team a call? if yes, the team can be contacted on +44 7953 966 150. 

Katie

[Valentino87]

Unfortunately not ice only been here a day is there no other way I could do this please and thankyou for your help 

[Katie_B]

Hi @Valentino87. 

Do you have access to social media such as Facebook, Instagram or Twitter?

Our social teams will also be able to help activate this. 

Katie

[Valentino87]

Yes I do I have Instagram 

[Katie_B]

I would recommend reaching out to the team via a private message @Valentino87. 

Katie

[Valentino87]

I've tried on Facebook they've replied saying someone will call me, did try finding ee on Instagram but looks like a fake account only 3 followers for the account I found 

I hope someone does thankyou so much for your help you've been great