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Roaming in Montenegro

Katie188
Investigator
Investigator

Hi 

 

I am currently in Montengro and purchased an add on that said it would last for 7 days. However it text me three mins in saying my data had been used? Completely unsure how that is even possible! 

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Katie188  Are you on PAYG ?  I think you are from that 7 day add on.   That allowance is 40Mb that’s Megabytes not Gigabytes you could use that up within less than 5 mins depending on what you doing and how you device is set up.       

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks so much for the reply. No I’m on a monthly contract and I got a message from EE saying I could purchase an add on where I could use roaming for 7 days. I need the internet when in Montenegro and not sure how to go about it as roaming isn’t working.

Katie_B
EE Community Support Team

Hi @Katie188

 

Please could you confirm if the add on @Chris_B has mentioned is the one you selected?

 

If it is the same add-on it is correct your data could be used quickly as this is a small amount of data. 

 

Katie 🙂

A8903441-E5BC-4C15-8868-26F585C05598.jpeg

Hi - thanks for the reply. I got a message from EE so presumed if I text 45MB7 it would last seven days but is it correct that I get 45 M a day for 7 days. If that is correct then I only get data for about 5 mins. 


Chris_B
EE Community Star
EE Community Star

@Katie188  It’s 45meg total not per day.  So you could use all that in one go depending on what your doing.   It lasts 7 days or until used up.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.