Roaming in Hungary

PeterVoros · ‎03-09-2023

I have a UK number. I paid £30 pay as you go plus £10 roaming. Cannot make a single call from here. It says, number barred. Cannot even call 150 ! Any idea how to sort this out ?

Schockwave · ‎03-09-2023

Hello @PeterVoros ,

Welcome to the community,

Did you use your SIM card in the UK first before going to Hungary? SIM cards have to first be activated in the UK.

Have you tried a manual search for a network and did you receive the welcome text from EE in Hungary?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎03-09-2023

@PeterVoros If you’ve used that sim in the UK already have you tried just restarting the device?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

PeterVoros · ‎03-09-2023

Yes, I have. I even called EE from Hungary via my Hungarian number.

PeterVoros · ‎03-09-2023

I switch off and back on the phone every day...

XRaySpeX · ‎03-09-2023

No, not your Hungarian SIM. Did you use that EE PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP