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Roaming in Germany - What is the current situation?

Theo77
Established Contributor
Established Contributor

When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +).   

Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G but gives me 2-3 MBPS on average. Once I had 4 bars but only about 0.05 MBPS, not even enough for Google Maps. I often find myself moved over to vodafone.de, which I have learned to be EE's backup. This seems a lot more reliable, though I am limited to Edge data. This problem seems specific to Germany, I can roam in other EU countries without issue. 

I'm going to be going through Germany in a couple of weeks, so I would like to clarify the following:

1. Is manually connecting to telekom.de currently possible?

2. Does EE have any plans to let us use 4/5G on vodafone? If Telekom can't be done this would be almost as good.

3. If not what's the best way to stay connected in Germany with the current situation. 

4. Are EE and Telekom.de still partners and is there a plan to re-enable this in future? They are still listed as such and Deutsch Telekom owns part of BT. 

21 REPLIES 21
Rach_H
EE Community Support Team

Hi @daroundtheworld 

Welcome to the Community!

We want your time away to be trouble free, so it's disaapointing to hear about the trouble you're having, and I can understand your frustration. Are you able to manually switch to another network, and see if there is any improvement after doing so? 

If you're not sure how to do this then let me know which device you're using, and I can run through the steps.

Rach

I’m back in Germany and my phone latches onto Vodafone - Edge. Great signal but unusable data.  I can manually select o2 but the coverage is really poor. When I was here two months ago I had 5G on all three networks including Telekom. What is wrong with EE?  Why can’t they be consistent?