Community Activity

EE is not accepting my payment and my bill is now overdue

I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...

DRust by Investigator
  • 9 Views
  • 2 replies
  • 0 Helpful

Entred wrong email

I've just signed up for ee full fibre.  I gave an incorrect email address when I signed up.I have an existing account with ee, which I can merge accounts but obviously I won't know my account number as the welcome email will go to the non existent em...

BT modem

My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network? 

Draytek Modem

HI - currently don't use my EE Router in the property as I have a Unifi setup, and currently am using a BT Openreach modem for the VDSL service - I'm looking to upgrade this modem to a Draytek V166 or V167, both of which are available on the EE shop,...

cm-mojo by Investigator
  • 254 Views
  • 13 replies
  • 0 Helpful

Request for Assistance – Internet Not Working

Dear EE,I hope you're well. My name is Bianca, and I’m from Brazil. I’m currently staying in the UK for a few months to study, and I recently signed up for broadband at the flat I’m living in.Unfortunately, the internet has not worked at all since th...

Bianca37 by Investigator
  • 72 Views
  • 8 replies
  • 0 Helpful

Hr contact

hi, im an ex employee of EE - how can i get in contact with HR re my final payslip please as i have some queries regarding my final payment amount.thanks

Contact HR

Hi. I work for EE as was BT and need to contact HR today to discuss a recent requirement to do a DBS check through hire right and discuss whether a requirement to now sell insurances is a reasonable change to my employment. I do also wonder why findi...

Connection Dropping Out At The Same Time Every Day

Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...

ow259 by Investigator
  • 8340 Views
  • 146 replies
  • 34 Helpful