Roaming abroad

jobikeller
Visitor

I do not have access to roaming abroad and I am not sure why. I have an iphone and have tried changing the settings however I still do not have internet. Can anyone help please?

thank you

1 REPLY 1
bristolian
EE Community Star
EE Community Star

International roaming, which enables access to foreign networks, is not a phone setting you can alter - it's at account level. The process differs between pay-monthly & PAYG, which are you?

If PAYG - roaming is auto-enabled providing your phone has been used in the UK first. Was it?

If pay-monthly - roaming needs to be manually enabled before leaving the UK, normally by texting ROAMING to 150. Did you?

The setting you've changed is very likely "data roaming" - all this does is enable your phone to use mobile data abroad providing roaming is already in place.