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Community Activity
Unable to set up wifi enhancer
HelloI've recently joined EE broadband and I've opted in for the wifi enhancer for game and work mode. I've got wifi 7. When I log into the app it gives me the option to set up the wifi enhancer, but when it gets to where i run the ping optimiser, it...
Cannot cancel 250ROW add on
Just a heads up for anyone thinking of adding the 250ROW add-on to their plan – they say you can cancel anytime, but that’s not true. I added it and now I can’t remove it at all. Tried following all the advice on their website and in the texts they s...
landline
We still cannot get our landline working. We ordered ee in February but still no dial tone. We have a new digital Panasonic phone too.
Grassroots sponsorship
Hi, my grassroots women's team are looking for sponsorship. Could I please be sent some information. Thank you.
No Service
I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...
Roaming
I checked my plan and it says I have free Roaming in Norway and can use my allowance same as here. I then clicked to set up Roaming and followed the instructions. I was then messaged saying I was set up for roaming but it would cost £2.59 for 24 hour...
Moved from Sky to EETV, picture quality is bad e.g. channel 5 on demand
set up EE 500 broadband, and EETV. The picture quality is nothing like I had on Sky. The HD on demand channels are pretty bad. E.g Channel 5.EETV just doesn’t seem to have as clear a picture as I had on Sky - yes I was paying £9 a month for HD. But t...
£12.99 add on but doesn’t say what it is
I’m being charged £12.99 as an add on but it doesn’t say what it is. Wondering if it’s Netflix although I already pay that through my bank. Can anyone help?
Contract phone
Hi I m looking for advice I applied last night for a contact phone honour 400 pro the 30pound has been taking out my account but I got a message saying my order was cancelled any advice please
Roaming - unable to use data
Can anyone help? I’m in Spain. I received the welcome message, selected the 7 day pack and I can make calls and receive texts but unable to access data. Was in absolute panic mode as code to access apartment was being sent by email. Thankfully my son...
