Roaming USA

[Gemma133]

Arrived in Orlando yesterday and unable to connect to roaming. Tried all the usual and looked up on online what to do but nothing is working. Can't get a signal to phone Ee to sort. Any suggestions?

[Leanne_T]

Hi @Gemma133 

Thanks for coming here. 

Do you have a pay as you go or pay monthly account? 

Have you tried searching for a network in your phone settings? 

Leanne 🙂

[XRaySpeX]

Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.