Roam further
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17-02-2023 09:43 AM
I have Roam further set up and received confirmation email. However trying to make calls to the UK I keep getting notification that there is a call bar on UK numbers?
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17-02-2023 11:49 AM
Hi @Forrest12,
Welcome to the EE Community. 🙂
Did you activate roaming and international calling before you travelled?
If not, please get in touch with Customer Care so a member of the team can activate them on your account.
Thanks
James
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17-02-2023 12:47 PM
Hey @Forrest12 ,
What country are you roaming in? I assume you've hooked up to a network there and have signal and a data connection.
If so, does the data connection work?
Also, when you call the UK, are you calling in the international format? (e.g. +44 7788 xxyyxx). Are you able to call local numbers? Can you receive incoming calls?
If you've checked the above and it's just outgoing calls that are affected, maybe try a manual network search and pick another carrier in the country you're in. See if that resolves it.
