07-07-2024 10:16 AM
Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive. Please can anyone answer the following questions:
1) Can a select a specific start date in advance?
2) Does the charge apply per calendar month or for 30 days from the start?
3) How do I start this arrangement?
4) How do I cancel the plan upon my return?
Many thanks
Solved! See the answer below or view the solution in context.
07-07-2024 11:10 AM
The roaming pass is active immediately you request it, and charged pro-rata from then until your next bill cycle.
From that point it remains active & charged until the end of the bill cycle in which you cancel it.
The text commands are ROAMING PASS & STOP ROAMING PASS to 150
07-07-2024 11:10 AM
The roaming pass is active immediately you request it, and charged pro-rata from then until your next bill cycle.
From that point it remains active & charged until the end of the bill cycle in which you cancel it.
The text commands are ROAMING PASS & STOP ROAMING PASS to 150
07-07-2024 02:26 PM
@Geoff95 please also make sure you have roaming enabled on your account if on contract, not necessary if on pay as you go as this is automatic.