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Roam Abroad Pass

Geoff95
Visitor

Like others, I have found the information about the Roam Abroad Pass on the ee website, less than comprehensive.  Please can anyone answer the following questions:

1) Can a select a specific start date in advance?

2) Does the charge apply per calendar month or for 30 days from the start?

3) How do I start this arrangement?

4) How do I cancel the plan upon my return?

Many thanks

 

 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

The roaming pass is active immediately you request it, and charged pro-rata from then until your next bill cycle.

From that point it remains active & charged until the end of the bill cycle in which you cancel it.

The text commands are ROAMING PASS & STOP ROAMING PASS to 150

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

The roaming pass is active immediately you request it, and charged pro-rata from then until your next bill cycle.

From that point it remains active & charged until the end of the bill cycle in which you cancel it.

The text commands are ROAMING PASS & STOP ROAMING PASS to 150

Schockwave
EE Community Star
EE Community Star

@Geoff95 please also make sure you have roaming enabled on your account if on contract, not necessary if on pay as you go as this is automatic.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.