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Add on - Contract almost up
I have a contract for 2 mobiles, 1 of which ends in June and its no longer needed.There are two add ons attached to the one ebdung in June. What happens to those if I end the contract ? Do they transfer over to the other mobile number or do I have to...
Report suspicious phone number
I’m only here to let people know and to warn them and hopefully EE was the one message that I had a special phone call and the person on the other line was just speaking another language and I knew straight away. It wasn’t a correct number so I block...
5g
Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere
Hacked
Think I may have identity stolen it's showing I have a pixel 7 which I have and then another one on the account
5G standalone (SA)
will EE Mobile get 5G standalone (SA) this year
£10 Pay As You Go pack only gives me 5gb not 8gb
I only get 5gb and a 2.9gb boost but it says for £10 you get 8gb and I tried texting 150 STOP and doing the steps and then putting the money in but it just renewed my £10 for 5gb pack and I want to change it. Anyone know what to do?
No WPA2(AES) config in Main advncd settings now incompatible with Smart Plugs
Just had a full reset performed remotely by EE agent to solve a digital voice issue. Before the reset I had a perfect wifi setup plus 3 EE extenders, with no issues.Post update none of my extenders worked and none of my smartplugs worked. I reset ...
Being charged twice
So I've recently paid my latest bill for £58 amd its been over a week since I paid it and now I get a notification from my bank saying a direct debit is due even tho I've paid last week I'm abut confused
How to keep my EE number if I take out a new EE contract from another provider?
Please can I ask the best way to keep my current EE number if I take out a new EE contract from another provider?I want to take out a new EE contract from a 3rd party provider as their prices are much more competitive than renewing directly with EE.T...
PAC
Hi I have been waiting for 3 days on my old number transferring over - is this normal? Can I actually get to speak to someone from customer service?
Latest from our Blog
EE Learn Live
This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...
Passkeys for your EE ID
This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...
Introducing the new Samsung Galaxy lineup - Powered by Galaxy AI
Introducing Samsung’s all new Galaxy S25 series, including the Galaxy S25, Galaxy S25+ and Galaxy S25 Ultra. The Samsung Galaxy S25 Series’ features the new One UI 7 interface, helping to simplify the...
New locations for 5G standalone
We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...
