Receiving a call

rayman385 · ‎06-07-2023

Will I be charged for receiving a call from UK whilst in Spain?

Ta

XRaySpeX · ‎06-07-2023

You will effectively pay for receiving a call while in Spain. It will count as using part of your UK allowance on that day & so you will be charged £2.29 for that day even if you do nowt else.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Chris_B · ‎06-07-2023

@rayman385 No.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

rayman385 · ‎06-07-2023

Ta what do I need to set my phone to?

XRaySpeX · ‎06-07-2023

@rayman385 : Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

rayman385 · ‎06-07-2023

I'm on sim only deal

Monthly contract

Leanne_T · ‎06-07-2023

Hi @rayman385

You can find out costs for using your phone in Spain on our Roaming Costs Help page.

Please text ROAMING to 150 before travelling to make sure you're phone is set up to use abroad 🙂

Leanne.

XRaySpeX · ‎06-07-2023

You will effectively pay for receiving a call while in Spain. It will count as using part of your UK allowance on that day & so you will be charged £2.29 for that day even if you do nowt else.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP