Re: cannot use my EE mobile abroad in Thailand
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
20-11-2023 09:26 AM
Hi Leanne,
I have a similiar issue, not able to receive calls or sms because cant connect to a network.
I have a contract plan and i have not used my EE sim for a month before.
Which wireless network supports EE sim cards in Thailand?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
20-11-2023 09:36 AM
Hi @Galvardi.
Welcome to the community.
Did you activate roaming before leaving the UK?
This is done by texting ROAMING to 150.
Katie
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
20-11-2023 09:42 AM
On a pay-monthly plan, roaming is only disabled if specifically requested so. Have you used this SIM abroad previously? Or requested roaming is enabled, usually by texting ROAMING to 150 from the UK?

- Gifting data from plan when you have paid for access when abroad in Mobile Data
- I am abroad, in the US, and my mobile phone doesn't work. Can't call help in Roaming
- Call cuts out every 5 mins in Mobile Services
- EE Roaming - Help when abroad with your EE phone or device in Roaming
- International Call in Mobile Network discussions