19-04-2024 01:02 PM
My Wifi calling is not working - It is a BT router and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it (for now)
Solved! See the answer below or view the solution in context.
19-04-2024 04:06 PM
Hi Leanne, see earlier comment, It started working again after I restarted the phone, I don't have access to another secure wifi network. As an aside there seems to be problems with the EE mobile network in the Glasgow area according to the MyPlace notifications
19-04-2024 01:15 PM
Has WiFi-calling worked on this router for you before?
Are you able to use other internet-based functions on this same connection?
19-04-2024 01:25 PM
Yes and yes
19-04-2024 03:06 PM
Hi @peterg
Have you tried restarting your phone and router and connecting again?
Does WiFi Calling work on any other WiFi network?
Leanne 🙂
19-04-2024 04:06 PM
Hi Leanne, see earlier comment, It started working again after I restarted the phone, I don't have access to another secure wifi network. As an aside there seems to be problems with the EE mobile network in the Glasgow area according to the MyPlace notifications
19-04-2024 04:09 PM
I see @peterg
Thanks for coming back to me and letting me know.
If you register for updates on the EE Coverage Checker you will be notified of any new updates for the area.
Leanne.
19-04-2024 05:05 PM
I do get the MyPlace notifications, but they are a bit vague
19-04-2024 06:01 PM
Thanks @peterg
If you would like further information on the area, please give us a call on 150 and the team will get this looked into for you 🙂
Leanne.
19-04-2024 06:43 PM
If the system is working, sure. - if