09-03-2024 11:03 AM
Before I was doing payments through my EE account to some games in the playstore but now says that my method of payment as EE is unavailable and I have funds on it. How I can do purchases again?
09-03-2024 01:36 PM
Hi @Monte01
Welcome to the community.
When was the last time you used this method? The maximum per purchase it £40 and the monthly limit is £240.
Chris
09-04-2024 10:55 AM
It was from 3 moths ago, and allowed to purchase but now I try and I can't. And yes, I know the maximum per purchase, it's £6 the purchase I'm trying to get.
09-04-2024 11:37 AM
Hi @Monte01
Thanks for coming back to us.
If this has recently changed, please call us on 150 and our mobile guides will get this looked into for you.
Leanne 🙂