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Re: Stolen mobile data??

SadiaIbrahim01
Explorer

Is my number blocked 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

OK, thanks @SadiaIbrahim01 

You can find all of our contact information here on our get in touch help page. There's also a live chat service for pay monthly contract customers in the help section of the EE App.

Chris

View solution in original post

4 REPLIES 4
SadiaIbrahim01
Explorer

Hello please help me is my number blocked I even dont know how to stop and delete the number from my phone 

Christopher_G
EE Community Support Team

Hi @SadiaIbrahim01 

Welcome to the community. We'll do our best to help you.

Could you give us a little more information about why you think your phone is blocked? If you've lost connection to the mobile services, sometimes it's worth turning your phone off and back on again. 

It's a good idea to check if we're aware of any maintenance works in your area too. You can do that by popping your postcode into our network status checker.

Let us know how you're getting on please.

Chris

I need to speak one of your representatives please. 

Kind regards 

Sadia *******

 

[Mod edit: Removed full name. Please don't post identifying information on the forum. Thanks.]

Christopher_G
EE Community Support Team

OK, thanks @SadiaIbrahim01 

You can find all of our contact information here on our get in touch help page. There's also a live chat service for pay monthly contract customers in the help section of the EE App.

Chris