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Re: Roming from abrod

Mohammedamini
Explorer

‎07-04-2023 01:57 AM

Hello mate also i have same problem I’m in iraq right now but my sim card doesn’t work it says no service  before I left UK i did activate my roaming data

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎07-04-2023 06:38 AM

Hi @Mohammedamini 

Thanks for coming here. 

Do you have a pay as you go or pay monthly account? 

Have you tried manually selecting another network?

Leanne.

Mohammedamini
Explorer
In response to Leanne_T

‎07-04-2023 11:04 AM

I have pay as you go account, because I don’t have service I can’t do nothing, I don’t know what i need to do now

0 Helpful
Chris_B
Grand Master
Grand Master
In response to Mohammedamini

‎07-04-2023 12:36 PM

@Mohammedamini   You don’t activate anything for PAYG as it’s pre pay.  There is no option to enable roaming for PAYG.   Try restarting your device and try a manual network search 

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Mohammedamini

‎07-04-2023 02:58 PM

@Mohammedamini : Did you use that PAYG SIM for making calls or texts in UK before you left to go abroad? EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.

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