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Re: Voicemail message icon showing even though it was listened to

Cris38383828
Visitor

My voice message disappeared even if I didn't delete it myself. Now the icon is permanently there and I really want it out. 

 

Can someone please help?

 

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Cris38383828  call your mobile from a different phone and leave yourself a voicemail. Then from your phone listen to the voicemail in its entirety and then delete it should clear the notification from your phone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Cris38383828  call your mobile from a different phone and leave yourself a voicemail. Then from your phone listen to the voicemail in its entirety and then delete it should clear the notification from your phone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.