Re: Problems roaming in Costa Rice

Cnscnscns
Visitor

‎14-10-2022 03:35 PM

How was this sorted please? I’m going to Costa Rica soon and it seems that multiple people have had issues with data roaming so I’m worried 

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎14-10-2022 03:41 PM

Hi @Cnscnscns

Welcome to the community.

All you can do is make sure that your phone is set up for roaming in your My EE account. Once you arrive, you should automatically connect to an available network.

Chris

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XRaySpeX
EE Community Star
EE Community Star

‎14-10-2022 05:39 PM

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/costarica .

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

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