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Re: Not receiving text messages from UK whilst abroad.

Smainey
Explorer

I am also having similar problems. I have been abroad for months (I’m in the UAE) and while I had been receiving incoming texts from the UK, this has stopped now. This is starting to cause me major problems and I really need to be able to receive text messages on my UK number (OTPs, notifications, etc) ASAP.  Any suggestions would be most welcome.

4 REPLIES 4
Christopher_G
EE Community Support Team

Hi @Smainey 

Could you try manually connecting to a different UAE provider please?

Chris

Hi Chris 

I tried but there is only one network available 5o choose from. Any other suggestions?

Thanks for your help.

Christopher_G
EE Community Support Team

You could try changing your network modes between 3G, 4G and 5G, @Smainey, just to see if they start coming through.

Chris

bristolian
Legend
Legend

Try sending a text message from yourself to your own number. That should use the same routing as any stuck messages.