Community Activity

EE can not be trusted!

I currently WAH and the WiFi went down a week ago after next door neighbours had their WiFi fitted, EE have done nothing they told us they were sending someone out Friday, didn't arrive, we were then told Sunday, didn't arrive, then we were GUARANTEE...

National Lottery issue

National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...

TomCann96 by Investigator
  • 458 Views
  • 16 replies
  • 6 Helpful

Resolved! LIES LIES

Constant lies from every single staff I spoke to. Send you early upgrade offer then they say i can't have it.  Website does not work for me put order through. It has now been months. I have asked for transcript of the call and I also have a chat tran...

How to cancel an incorrect order

I went to the store in my town to get an unlimited data pack for my mobile phone, but received emails saying I ordered broadband. I didn't order any broadband, it was a mistake! The fact is that my home has already had EE broadband setup years back. ...

mayli90 by Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

Slower speeds on passthrough with 5G HH70c?

Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode?   I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...

TrickyT by Established Contributor
  • 381 Views
  • 11 replies
  • 2 Helpful

Resolved! Annoying voicemail notification

I'm hoping someone can help. For some reason I keep getting voicemail notifications even though I've not got any voicemails. I've had to turn off voicemail as I was getting 20+ notifications a day. I've had a couple since but it's better. Basically, ...

Unable to link broadband account and unable to view bill

Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I  was told it would be passed to technical support.  I made another call yesterday and was told to visi...

egr55 by Visitor
  • 30 Views
  • 1 replies
  • 0 Helpful