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Re: Incoming calls go straight to voicemail.

B-M-C
Investigator
Investigator

‎25-10-2023 04:27 PM

I am having this problem too. Only recently started happening. Get a voicemail message but nothing in missed calls or mobile ringing. This has to be a technical issue on the EE side.

0 Helpful
14 REPLIES 14
B-M-C
Investigator
Investigator
In response to Leanne_T

‎27-10-2023 09:08 AM

I get VoLTE1 displayed on my phone so am getting 4g.

Shoukd I try wifi calling as per bristolians suggestion?

0 Helpful
Christopher_G
EE Community Support Team
In response to B-M-C

‎27-10-2023 09:10 AM

Yes, if you're able to, I'd definitely recommend giving WiFi Calling a try, @B-M-C 

Chris

0 Helpful
B-M-C
Investigator
Investigator
In response to Christopher_G

‎27-10-2023 09:14 AM

Ok have just turned that on to see how it goes.

As per a separate question thisxall seems to have happened since we were switched from BT/Plusnet to EE.

0 Helpful
B-M-C
Investigator
Investigator
In response to B-M-C

‎27-10-2023 09:16 AM

Its frustrating as we can't all afford to buy the latest 5g mobiles to get a decent service.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎27-10-2023 09:35 AM

You don't need the "latest & greatest" 5G phones to get good service, although the marketers and a certain brand would have anyone believe otherwise!

Many people use 4G phones and get very good service, and there's very few functions for which 4G is insufficient but actually need 5G. For the most part, all 5G does is provide extra capacity.

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