@liamjd94 wrote:
Hi James,
I am having the same issue since switching from p.a.y.g to a SIM only contract. I don't mean to be rude but this clearly isn't an issue for tech teams to solve over the phone this is a network problem
The resolution to any particular problem does rather depend on how you define "network problem".
Caller ID issues such as the one you seem to have, are indeed happening at network-level, but are on an individual account/subscription basis. The fix is therefore at individual account-level by calling into EE C/S who have the required account access.
That's distinct from network problems such as outages which affect all users in a particular area without discrimination.
Unfortunately there is no access to individual customer accounts on this public forum.
