Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Cannot receive text

stillsmallvoice
Visitor

‎16-10-2022 09:12 AM

Hi 

I have the same problem and when I checked the settings they are shown as blocked, and I am unable to change them. 

how do I tick them?

 Thanks 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎16-10-2022 11:50 AM

Thanks for coming to the community, @stillsmallvoice.

 

If you're not able to activate roaming in your My EE Account online, I'd recommend getting in touch with our Customer Care team.

 

Jon

XRaySpeX
EE Community Star
EE Community Star

‎16-10-2022 02:33 PM

@stillsmallvoice : If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your online MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. via Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP