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Re: Blocking a caller

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maryspears1993
Investigator
Investigator

‎13-11-2023 01:05 PM - last edited on ‎13-11-2023 01:40 PM by

Where about on the EE app can i block a number for the ******** number

 

Mod edit: [please don't post personal information on the community].

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Katie_B
EE Community Support Team
In response to maryspears1993

‎13-11-2023 01:41 PM

Hi @maryspears1993. 

For android please follow these steps:

  1. Open the Contacts app.
  2. Find the contact you want to block.
  3. Tap on the contact.
  4. Hit More.
  5. Select Block contact.
  6. Confirm by tapping Block.

Thanks, 

Katie

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maryspears1993
Investigator
Investigator

‎13-11-2023 01:06 PM

Yes 

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maryspears1993
Investigator
Investigator
In response to maryspears1993

‎13-11-2023 01:06 PM

Ive not got an iphone it is a Samsung 

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Katie_B
EE Community Support Team
In response to maryspears1993

‎13-11-2023 01:41 PM

Hi @maryspears1993. 

For android please follow these steps:

  1. Open the Contacts app.
  2. Find the contact you want to block.
  3. Tap on the contact.
  4. Hit More.
  5. Select Block contact.
  6. Confirm by tapping Block.

Thanks, 

Katie

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XRaySpeX
EE Community Star
EE Community Star

‎14-11-2023 01:21 AM

@maryspears1993 : It's not a feature of the app, but of your own phone, as directed by @Katie_B .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Seppo
Visitor
In response to Katie_B

‎16-02-2024 11:31 AM

Hi,

I have blocked a number but that number is now calling me No Caller ID number. In other words they are using NoCallerID feature. What can I do to block them from calling me?

Thanks

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XRaySpeX
EE Community Star
EE Community Star
In response to Seppo

‎16-02-2024 11:32 AM

@Seppo : Nowt!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to Seppo

‎16-02-2024 01:07 PM

Hi @Seppo 

I am sorry I don't believe there is a way to stop no caller ID calls. If you are receiving numerous calls and would like to change the number please give us a call on 150.

Leanne 🙂

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