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Random mobiles claiming I have called them

Sarah2083
Investigator
Investigator

Hi, I’ve had lots

of calls today from various mobile numbers claiming I have miss called them - which I haven’t! I’ve checked call history too and shows no calls made by me.

I know others have had this too, but EE Haven’t been helpful with what to do to solve this issue. I’m concerned my personal data has been compromised by them if it is a network error as i was told.

I don’t want to change my number if I can help it.

any ideas on how to stop this and on what’s actually caused this? 

 

74 REPLIES 74
Katie_B
EE Community Support Team

Hi @sabsoshea

Welcome to the community. 

Do the calls show in your call log?

Are these UK numbers?

Speak soon, 

Katie

The calls don't show in my call list and the people who call back are doing
so on what looks like uk mobile numbers. The last guy who phoned me just
today was thankfully understand and felt bad I was going through this. Bit
notall the calls I get are nice.

Sabrina
xxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Misswhite30
Visitor

I’m having the exact same issue 

In the last month I’ve had over 40 mobile numbers call me saying they are returning a missed call from my number. 

I’ve had this mobile number for 16 years and have never had anything like this. 

All EE have said is that the only thing I can do is change my number which is annoying. I don’t want to have to change my number 

Hi Katie,

This has recently started happening to me.

These calls do not show up on my log and are UK numbers.

Sometimes I will even receive a text saying I will call you back shortly, but haven't called anyone.

Please help.

Mine still does it not as much but still happens I never got ro the bottom
of it!