Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Porting across number from three

Ianltz
Explorer

‎02-04-2025 07:41 AM - edited ‎02-04-2025 07:44 AM

I brought over my number from three on Monday. Had the text yesterday saying it was complete. My old phone is now dead but my new one with EE still has nothing. I can't make or receive calls or use mobile data. Help 

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎02-04-2025 08:09 AM - edited ‎02-04-2025 08:10 AM

 @Ianltz  Have you put the EE sim in your device?   Have you restarted the device? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Ianltz
Explorer
In response to Chris_B

‎02-04-2025 08:11 AM

Yes the ee sim was already installed.  Have turned the phone off numerous times My old phone and number are now dead. And I cant use this one to call them as it isn't working yet.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎02-04-2025 08:15 AM

Find another working phone to contact EE-CS on 07953 966150

Or I believe the EE app has a live-chat system if you're on pay-monthly and can access a WiFi-internet connection.