Phone not working in Australia
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18-12-2023 01:37 AM
Have been visoting Austrai for 20 years and pbones have always been fine.
Have paid for roam further but not phone access, or intdrnational calls nor any wecome to aus.
Dont have any access to complain
Wifi son in uk but ee would not do anything for him
Solved! See the answer below or view the solution in context.
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19-12-2023
09:39 AM
- last edited on
19-12-2023
09:53 AM
by
JeanT
So i have just tried again phoning via wifi and as before get told i cannot make international calls.
So Katie are you EE , are you in uk?
******
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
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19-12-2023 10:47 AM
@Pwilliams10 wrote:
So i have just tried again phoning via wifi and as before get told i cannot make international calls.
Were you dialling using your phone's normal dialler app? This would be roaming, albeit using WiFi-calling which is not supported abroad.
Or dialling using the Skype app over a WiFi connection. It is this which is being suggested.
Many of your replies are commenting "please reply to my email address" and putting your email address in free text. I presume this is because you're using your email client to reply, but your email address is being posted on a public internet forum and potentially inviting spammers.
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19-12-2023 12:19 PM
I press reply and use whatever arises which does appear to be outlook?
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19-12-2023 12:24 PM
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19-12-2023 12:39 PM
It is Skype that has repeatedly been suggested, not WhatsApp.
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19-12-2023 01:00 PM
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19-12-2023 01:04 PM
@Pwilliams10 : Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-12-2023 01:10 PM
What?
Sorry
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19-12-2023 01:11 PM
sig = signature.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-12-2023 01:16 PM
Still means nothing
Sorry
