Phone not working in Australia

[Pwilliams10]

Have been visoting Austrai for 20 years and pbones have always been fine.

Have paid for roam further but not phone access, or intdrnational calls nor any wecome to aus.

Dont have any access to complain

Wifi son in uk but ee would not do anything for him

[Pwilliams10]

That should say dont have any phone access or able to mske international calls to contact ee

[Pwilliams10]

On web vis wifi my accounts days i can use my phone same as uk

[Pwilliams10]

So EE has no contact or help unless in uk or able to phone them, which as my phone not working even via wifi am not able to get any help. Actually dont want help want EE to make phone work as i have paid them to do it.

Possibly they need to make access simpler

[Christopher_G]

Hi @Pwilliams10 

Welcome to the community.

Sorry to hear that you're having some problems with your phone? Have you tried restarting it? Have you tried manually connecting to another available network?

Chris

[Pwilliams10]

Restarted numerous times and tried manually to change to others ie Telstra and Vodaphone but not connection at all. Currently Optus but restricted to emergency only 

send any reply to 
XXXXXXXXXXXX

[Mod Edit: Removed email address]

[Christopher_G]

Are you on a pay monthly contract or pay as you go, @Pwilliams10?

It's strange that you're not getting any connection at all.

Chris

[Chris_B]

@Pwilliams10  Make what work ? 

[Pwilliams10]

I am pay monthly. 
I had texts from Ee before i left uk saying roam further and mobile date added. 

send any reply to 
XXXXXXXXXXXXX

[Mod Edit: Removed email address]