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Out of contract but device contract active til 2027

alittleidea
Visitor

My contract ended 31st May but my device contract continues until May 2027, I want to cancel my phone contract and move to pay as you go, is this possible? 

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@alittleidea   Yes. You’ll just keep paying for the device until that contract has been completed.    You’ll need to call customer support to terminate the airtime contract and request to change to PAYG.  Make sure you say terminate the airtime contract agreement.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@alittleidea   Yes. You’ll just keep paying for the device until that contract has been completed.    You’ll need to call customer support to terminate the airtime contract and request to change to PAYG.  Make sure you say terminate the airtime contract agreement.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.